Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Processing Time  

• Orders are typically processed within 1–3 business days after payment has been confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Estimated delivery: 7–14 business days after your order has been processed.

• Delivery times may vary depending on your location and courier operations.

Order Tracking

Once your order has been dispatched, you may receive tracking information (where available) so you can monitor your shipment.

Delays

While we aim to deliver within the estimated timeframe, delays may occur due to factors beyond our control, including:

• High order volumes

• Courier delays

• Severe weather conditions

• Public holidays

• Remote delivery locations

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before completing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or you believe it has been lost during transit, please contact our customer support team as soon as possible. We will work with the courier to resolve the issue promptly.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help.