Terms of service
Terms & Conditions
Last Updated: July 20, 2026
Welcome to our store. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.
We reserve the right to update these Terms & Conditions at any time without prior notice.
2. Orders
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or unforeseen circumstances.
Once your order has been placed, you will receive an order confirmation via email or SMS where applicable.
3. Pricing
All prices displayed on our website are listed in South African Rand (ZAR) unless otherwise stated.
We reserve the right to change prices at any time without notice.
4. Payments
We accept secure payment methods available during checkout. Payment must be received in full before your order is processed and shipped.
5. Shipping & Delivery
Estimated delivery times are provided as a guide only and may vary depending on your location, courier delays, weather conditions, or public holidays.
We are not responsible for delays caused by courier companies or circumstances beyond our control.
6. Returns & Exchanges
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Returned items must meet the conditions outlined in our Returns & Exchange Policy.
7. Product Information
We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight variations in colour, packaging, or appearance may occur.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the purchase price paid for the product.
9. Intellectual Property
All website content, including images, graphics, logos, product descriptions, and text, is our property or used with permission. Reproduction or distribution without written consent is prohibited.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy and is used solely for processing orders, customer support, and improving your shopping experience.
11. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in accordance with South African law.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website.
If your store offers Cash on Delivery (COD), I can also add COD-specific terms (such as failed deliveries, refusal fees, and order verification) to better protect your business.